Refund Policy

Last updated: [Insert Date]

At TeachThought, we want you to feel confident in your purchase. Our goal is to provide high-quality, digital teaching resources that support meaningful learning and professional growth. If you’re not satisfied, we’re here to help—within reasonable and fair limits.

What’s Eligible for a Refund

• You contact us within 10 days of purchase.
• You provide a valid reason for the request (e.g., file not opening, product not as described).
• You have not shared or distributed the product.
• The request does not appear to be part of a pattern of repeated returns or misuse.

What’s Not Eligible

• Refunds are not issued for change of mind.
• Products that have already been accessed or downloaded are typically non-refundable unless defective or misrepresented.
• We reserve the right to decline refunds in cases of fraud, abuse, or policy violations.

International Buyers

Buyers from regions such as the EU and UK may have additional consumer rights. For example, you may have a 14-day right of withdrawal for digital goods. By purchasing and accessing the content immediately, you agree to waive this right as permitted by law.

Need Help or Having Trouble Accessing a File?

If you’re having technical issues—such as a file not opening—please contact us first. Most issues can be resolved quickly without requiring a refund.

How to Request a Refund

Please email us at [your-support-email] with the subject line “Refund Request” and include:

• Your full name and order number
• The email used at checkout
• A brief explanation of the issue

We typically respond within 2–3 business days.

Final Notes

All refund decisions are made in good faith. We aim to be fair and transparent—and ask for the same in return.